Channel: Recently, Mr. Zhang Lao and his wife from Lishui City came to Lishui City Liandu District Consumer Protection Committee to complain that this year, the new house was renovated, and a number of furniture were ordered from a brand-name furniture store in Liandu District. After selecting the shape and specifications of the furniture on site, the old man considered the environmental protection problem and proposed to use the solid wood material to customize the furniture. Therefore, both parties clearly stated on the order form that the furniture materials were solid wood veneer, and Mr. Zhang Lao was on the spot. The furniture worth 80,000 yuan paid a prepayment of 30,000 yuan. What is solid wood furniture? Let’s take a look at the seller’s buyer’s dispute…
In a few days, the furniture store sent the customized furniture to the Zhangjia installation. During the inspection, Mr. Zhang found that the materials used in the custom furniture were made of multi-layer solid wood sheets, which was not the self. The solid wood material required to be used is considered to be deceptive in the furniture store, refuse to accept the goods to pay the remaining payment, request the return and re-customize the furniture with the real wood or the log.
And the furniture store thinks, what is solid wood furniture? According to the current furniture industry routine, the materials used in solid wood veneer furniture are solid wood multi-layer boards. It may be understood by the old man that the solid wood floor is made of logs directly, and misunderstood the custom furniture solid wood veneer materials. If it is the original wood quality furniture, it generally does not need surface skinning, but directly polish and paint, think that it has not deceived the sale, and ask Mr. Zhang to fulfill the agreed receipt and pay the remaining payment. Due to the dispute between the two parties, the renovation could not be completed in time, so Mr. Zhang asked the Liandu District Consumer Protection Committee to help mediate.
After accepting this complaint, the Consumer Protection Committee organized the parties to mediate. The consumer protection staff believes that the essence of the dispute is caused by different understandings of “solid wood”. From the perspective of Mr. Zhang Lao, he thinks that “solid wood” is actually the raw wood that has not been subjected to any physical chemical processing, and the furniture. The “solid wood” mentioned by the specialty store is actually the abbreviation of solid wood multi-plate. As the furniture store as a custom seller, has a certain amount of professional knowledge, there is an obligation to explain the basic definition of “solid wood” material to the consumer, although the solid wood skin material has been indicated on the order form, but the solid wood is not indicated More than a board, led Mr. Zhang to misunderstand the furniture that does not meet the requirements of the log. After the coordination of the Consumer Protection Committee, the two parties reached an agreement on the treatment: the furniture store had not fully fulfilled the obligation to inform the information, and the custom furniture was 8,000 yuan, and Mr. Zhang accepted the custom furniture.
What is solid wood furniture?? At present, the furniture industry is collectively referred to as solid wood furniture for wood furniture, comprehensive wood furniture, and solid wood furniture. Wood furniture refers to furniture except for decorative parts and accessories in the main components, and the rest is made of wood materials such as wood and wood-based panels. The comprehensive wood furniture refers to the furniture made of a mixture of solid materials, wood-based panels and other materials. Solid wood furniture refers to furniture made of solid wood sawn timber or solid wood board and coated with surface treatment; or finished with solid wood veneer or veneer (wood veneer) on such substrate Furniture. Solid wood board refers to the solid wood material formed by secondary processing of wood such as joint material and laminated timber.
The restaurant furniture that is very popular nowadays is made of solid wood. Many commercial restaurant furniture and outdoor restaurant furniture are made of solid wood materials, such as some food and beverage stores and beverage shops.